We collect Non-Personal Data and Personal Data provided from you, including without limitation the following:
To use the Service, you need to create an Account and provide Personal Data such as your email, password, display name, full name, profile picture. You may use Third Party Entities such as Google or Discord to sign up and log in. By doing so, you are providing Insights Gaming your Personal Data and giving us the right to identify you. We may use your email for updating you with newsletters, legalities, and product updates, but you have the option to unsubscribe from newsletters and product updates.
Non-Personal Data and some Personal Data will be automatically collected such as the following:
- Device and Browser Information: We collect the type and information, such as the operating system version, of the device and browser when you use our Service. We use this information to enhance the user experience when interacting with the Services.
- IP Address
- Service Usage Analytics: We collect analytics from Third Party Entities, such as Google Analytics or Google Tag Manager, to measure the traffic and the usage of our Service. These data help us in improving the efficiency of the Services.
We may receive and collect data about your usage of Third Party Entities, such as Google or Discord, and other analytics regarding your Personal Data and Non-Personal Data. For example, we may receive data regarding your activity by using our Service and your location. We may collect your Personal Data from our advertisement campaigns that use Third Party Entities, and your responses from survey and feedback forms.
We use the Personal Data and Non-Personal Data that we collect generally to maintain, improve, operate and personalize the Services to:
- Provide the full set features
- Provide customer support
- Conduct marketing campaigns
- Remember account information
- Monitor the usage and effectiveness of our Services
- Disclose to Third Party Entities if needed
- Protect you from harmful actions
- Detect, prevent, and fix bugs
- Enforce our Terms of Service
Consent: We may collect Personal Data when you expressly grant us to do so. For example, if we want to send you newsletters, we would need your explicit consent.
Contract: We require some Personal Data and Non-Personal Data to ensure you comply with our Terms of Service so that you may use our Services. Please note that if Insights is unable to process your Personal Data, then we cannot guarantee proper operation of our Services.
Public Task: We may process your Personal Data if a task needs to be carried out for the public interest.
Legitimate Interests: We process the Personal Data for our legitimate interests or the legitimate interests of our Third Party Entities to operate the Service unless there is a good reason to protect the user's Personal Data which overrides those legitimate interests.
Other: We process your Personal Data to comply with a legal obligation and to protect your vital interests.
We do our best to protect your Account information as well as keeping user-generated content private if needed, but we cannot guarantee 100% security of any data that we collect. It is your responsibility to prevent unwanted access to your Account, Personal Data, and Non-Personal Data.
Once you sign up with us, you can input and modify information regarding your Account such as your display name and profile picture.
If you are a European resident, you have the right to access Personal Data and Non-Personal Data about you and request a correction and/or deletion. If you would like to exercise this right, please contact us through the contact information below and have verification documents ready. Additionally, if you are located in the EU, we process your information to grant you access to all of our Services, or otherwise to pursue our legitimate business interests.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out from tracking platforms such as Google Analytics at https://policies.google.com/technologies/partner-sites. If you are located in the EU, you can learn about your opt-out choices at http://www.youronlinechoices.eu/. If you opt-out of some features, you may need to choose to opt-out again when you delete your cookies, switch browsers or devices.
Please note that we do not alter our Site’s data collection when we see a Do Not Track request or signal.
You must email [email protected] to request deletion of your Account. Once your Account is deleted, you do not have the access to your information such as name and profile picture.
Personal Data and Non-Personal Data is retained until we receive a request to delete it.
Personal Data and Non-Personal Data that is provided by you or Third Party Entities by using our Services are stored, operated and hosted in the United States, and if you reside outside of the United States, then laws and regulations from where you reside may be different from the laws in the United States. Therefore, by using our Services, you acknowledge and authorize Insights Gaming to transfer your Personal Data and Non-Personal Data we collect to the United States.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
803-838 West Hastings, Vancouver, BC, V6C 0A6