Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or create an account with www.insights.gg (the “Site”) and the features, and services we offer (“Service”). Insights Gaming, Inc. (“Insights Gaming, “we”, “our” or “us”) receive information regarding your account (“Account”) when you register on the Site, interact with the Site, and from third-party websites, services, and tools ("Third Party Entities"). By interacting with the Site and using the Service, you allow us to collect, modify, disclose, transfer and store your information as described in this Privacy Policy and Terms of Use.
Information You Provide
We collect data that cannot be used to personally identify you such as demographic information, referring URLs, data submissions and number of clicks ("Non-Personal Data"). We also collect data that can be personally identifiable provided directly by you or from Third Party Entities ("Personal Data"). We highly recommend you to review the privacy policy of our Third Party Entities as we cannot take any responsibility for their terms of service and privacy policy.
We collect Non-Personal Data and Personal Data provided from you, including without limitation the following:
Account Registration
To use the Service, you need to create an Account and provide Personal Data such as your email, password, display name, full name, profile picture. You may use Third Party Entities such as Google or Discord to sign up and log in. By doing so, you are providing Insights Gaming your Personal Data and giving us the right to identify you. We may use your email for updating you with newsletters, legalities, and product updates, but you have the option to unsubscribe from newsletters and product updates.
Use of Service
Video metadata and all content submitted by you using our service may be collected and as described in this Privacy Policy, be disclosed to Third Party Entities, such as Cloudflare, to operate the features we provide on the Site.
We rely on services provided by Google Inc. ("Google") such as their YouTube API services, and by using our services such as uploading to YouTube directly from the Site, you agree to give us access to upload to your YouTube account, update the contents of uploaded videos, and display your YouTube account information on our application for you to see. Google’s ability to use and share information collected by Google regarding your YouTube API services is subject to Google Privacy Policy http://www.google.com/policies/privacy and Terms of Use http://www.google.com/policies/terms and YouTube's Terms of Service https://www.youtube.com/t/terms and YouTube API Services Terms of Service https://developers.google.com/youtube/terms/api-services-terms-of-service. You have the ability to revoke Insights from having access to your Google account via the Google security settings page at https://security.google.com/settings/security/permissions.
Billing
We use a Third Party Entity online payment processing company called Stripe ("Payment Processor") and all your financial information is used and stored by the Payment Processor's terms of service and privacy policy. We do not collect credit card numbers, expiration date, billing address, or any data acquainted with your financial information.
Information We Collect Automatically
Non-Personal Data and some Personal Data will be automatically collected such as the following:
- Device and Browser Information: We collect the type and information, such as the operating system version, of the device and browser when you use our Service. We use this information to enhance the user experience when interacting with the Services.
- IP Address
- Service Usage Analytics: We collect analytics from Third Party Entities, such as Google Analytics or Google Tag Manager, to measure the traffic and the usage of our Service. These data help us in improving the efficiency of the Services.
- Cookies: Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For example, we use session cookies to recognize the state of your account and may use other cookies to operate the Services. Third Party Entities may set cookies for their services based on their terms of service and privacy policy. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org, but we cannot guarantee the full features of our Services if you choose to disable cookies on our Site.
Information Collected Via Third Party Entities
We may receive and collect data about your usage of Third Party Entities, such as Google or Discord, and other analytics regarding your Personal Data and Non-Personal Data. For example, we may receive data regarding your activity by using our Service and your location. We may collect your Personal Data from our advertisement campaigns that use Third Party Entities, and your responses from survey and feedback forms.
How Do We Use Your Information?
We use the Personal Data and Non-Personal Data that we collect generally to maintain, improve, operate and personalize the Services to:
- Provide the full set features
- Provide customer support
- Conduct marketing campaigns
- Remember account information
- Monitor the usage and effectiveness of our Services
- Disclose to Third Party Entities if needed
- Protect you from harmful actions
- Detect, prevent, and fix bugs
- Enforce our Terms of Service
Lawful Basis for Processing
Consent: We may collect Personal Data when you expressly grant us to do so. For example, if we want to send you newsletters, we would need your explicit consent.
Contract: We require some Personal Data and Non-Personal Data to ensure you comply with our Terms of Service so that you may use our Services. Please note that if Insights is unable to process your Personal Data, then we cannot guarantee proper operation of our Services.
Public Task: We may process your Personal Data if a task needs to be carried out for the public interest.
Legitimate Interests: We process the Personal Data for our legitimate interests or the legitimate interests of our Third Party Entities to operate the Service unless there is a good reason to protect the user's Personal Data which overrides those legitimate interests.
Other: We process your Personal Data to comply with a legal obligation and to protect your vital interests.
Who Do We Share Your Personal Data With?
Insights is a video collaboration platform that is made to be used in teams, meaning some of your Personal Data, such as your display name and profile picture, and activity may be public to others. We also disclose your Personal Data and Non-Personal Data with Third Party Entities and vice versa according to their terms of service and privacy policy and you are responsible to carefully examine their terms of service and privacy policy. We share aggregated data to our service providers, Third Party Entities, partners, and advisors to ensure we keep the Services operatable, maintainable, and to improve our Services. For email marketing campaigns and communication, we use a Third Party Entity to deliver automated emails such as newsletters, product updates, account updates, and legal updates. Your user profile including your name and display name may be disclosed to other users and we will never reveal your email address to any other users. We do not collect and store any financial information. We use our Payment Processor which handles the transactions and storage of your financial information.
Security
We do our best to protect your Account information as well as keeping user-generated content private if needed, but we cannot guarantee 100% security of any data that we collect. It is your responsibility to prevent unwanted access to your Account, Personal Data, and Non-Personal Data.
Information You Can Access
Once you sign up with us, you can input and modify information regarding your Account such as your display name and profile picture.
If you are a European resident, you have the right to access Personal Data and Non-Personal Data about you and request a correction and/or deletion. If you would like to exercise this right, please contact us through the contact information below and have verification documents ready. Additionally, if you are located in the EU, we process your information to grant you access to all of our Services, or otherwise to pursue our legitimate business interests.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out from tracking platforms such as Google Analytics at https://policies.google.com/technologies/partner-sites. If you are located in the EU, you can learn about your opt-out choices at http://www.youronlinechoices.eu/. If you opt-out of some features, you may need to choose to opt-out again when you delete your cookies, switch browsers or devices.
Do Not Track
Please note that we do not alter our Site’s data collection when we see a Do Not Track request or signal.
Account Deletion
You must email [email protected] to request deletion of your Account. Once your Account is deleted, you do not have the access to your information such as name and profile picture.
Data Retention
Personal Data and Non-Personal Data is retained until we receive a request to delete it.
Transfers of Personal Data
Personal Data and Non-Personal Data that is provided by you or Third Party Entities by using our Services are stored, operated and hosted in the United States, and if you reside outside of the United States, then laws and regulations from where you reside may be different from the laws in the United States. Therefore, by using our Services, you acknowledge and authorize Insights Gaming to transfer your Personal Data and Non-Personal Data we collect to the United States.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Last Updated: June 30th, 2022
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
803-838 West Hastings, Vancouver, BC, V6C 0A6